Last updated: 26/02/2026

1. Who we are

This Privacy Policy explains how Mango Garage Door Repairs (“we”, “us”, “our”) collects, uses, stores and discloses personal information.

Service provider: Gev Hirsch (ABN 389 224 892 69)
Phone: 0493 908 084
Service area: Adelaide, South Australia and surrounding suburbs.

2. What personal information we collect

We may collect personal information including:

• Name
• Phone number
• Email address (if provided)
• Service address / suburb
• Details about your garage door issue, photos/videos you send us, booking notes
• Job history, invoices/receipts and payment records (we do not store full card numbers)
• Website usage information (see Cookies and analytics below)

3. How we collect personal information

We collect information when you:

• Call, text, message or email us
• Submit a website enquiry form
• Book a service or request a quote
• Provide photos, videos or other details so we can diagnose a problem
• Visit our website (through cookies/analytics tools)

4. Why we collect and use your information

We use personal information to:

• Provide quotes, book jobs and deliver our services
• Contact you about your booking, arrival times, and service updates
• Issue invoices/receipts and process payments
• Manage warranties, follow-ups and customer support
• Improve our services and website
• Comply with legal and tax obligations
• Prevent fraud and keep our systems secure

5. Disclosure of personal information

We may disclose personal information to:

• Service providers who help us run our business (e.g. website hosting, email/communication tools, accounting software)
• Payment processors/banks to process payments
• Google or other advertising/analytics providers (see below), where you interact with our ads or website
• Law enforcement or regulators where required by law

We do not sell your personal information.

6. Google Ads, analytics, and cookies

Our website may use cookies and similar technologies to:

• Measure website traffic and performance (e.g. Google Analytics)
• Support advertising and conversion tracking (e.g. Google Ads conversion tracking / remarketing, if enabled)

These tools may collect information such as:

• Pages you visit, time on site, device type, browser type
• Approximate location (city/suburb level)
• Interaction with ads (clicks, conversions)

You can control cookies via your browser settings and can delete or block cookies at any time. Blocking cookies may affect website functionality.

7. Google reCAPTCHA

Our website may use Google reCAPTCHA to protect forms from spam and abuse. reCAPTCHA may collect information about your device and interactions. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

8. Marketing communications

If you contact us, we may respond by phone/SMS/email about your enquiry or booking.
We do not send ongoing marketing emails unless you have requested them. You can ask us to stop marketing communications at any time.

9. How we store and protect your information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored in secure systems used for bookings, invoicing, and communications.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date or incomplete. To do this, contact us using the details below.

11. Retention

We keep personal information only for as long as needed to provide services and meet legal, accounting, and tax requirements.

12. Complaints

If you have a complaint about how we handle personal information, please contact us first and we will try to resolve it promptly.

13. Contact us

Mango Garage Door Repairs
Gev Hirsch (ABN 389 224 892 69)
Phone: 0493 908 084
Email: gevhirsch100@gmail.com